Customer Ratings & Reviews

I best buy their always helping and its was worth is it

great deal will buy again best buy had everything we needed for the office

They were quick refunded me store credit no issue.

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

Excellent with delivery, set up. Friendly and courteous.

I don’t used yet but u think this is necessary, just in case.

Even if something happens during the 1 year warranty, you never have to deal with your TV manufacturer support because they always suck. Best Buy is amazing with their support. My experience might be unique but they come out to look at my TV, determined what was needed to fix. They didn't need to replicate it, but I had recorded a video of the issue. A day after my service call, they tell me they can't get the part in a timely manner so they offer me a gift card for what I paid towards a new TV. Of course I ended up with a more expensive set and re-bought the warranty so I ended up having to buy a new TV, but I much rather would have spent the $400 than losing out on $1600 for a TV that was just 14 months old.

Geek squad service is a must. If you are buying anything from best buy, it is worth spending a fee bucks for the geek squad protection. I got a sony TV and installed the tv stands. I noticed after my installation that the TV was shaking and it could fall down. I called best buy and the Geek Squad team were very happy to help.

They were fast professional and courteous and explained everything to me.

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!

I purchased a Geek Squad 5 year protection for my new LG 65 inch Oled TV C4. Best buy is the only company i found that will cover burn in for an OLED TV.

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

The TV was good until it wasn’t. Everything was great and the clarity was amazing until right around the time the geek squad protection plan expired. A little over two years the clarity is horrible and liked shows here and there thought out the sceeen. What looks like white lines are not apart of the show as this is how is shows up

Always get this for my bigger items. Works as needed

Feels good knowing my things are protected if something happens.

Awesome product ro have but haven't needed to use it yet.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.