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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 30,749 reviews
  • Rated 5 out of 5 stars

    I'm stress free knowing Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a must, if you buy somethint for a $1,000 don't you want to have some sort of coverage on it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mike1_27910

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use geek squard last tv because of covid nobody could repair,recieved a credit for tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind with new products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyGeekHappyness for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Geek are the best cause they help you in a lot of ways they make sure you are protected and you feel so happy because they look into everything. PS that's why I recommend the Geek group as well cause they take care of you to the best of knowledge to help you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when YOU need THEM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I haven't had to call them about my tv, but I've had good luck with them in the past of laptops and other pcs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeksAreIvited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Thos Geeks So Much it seriously hurts. I offer a tip they say No. They dont use me like some people. The geeks are my true friends and if I ever get married I will invite the geeks to st up my wedding and stay for hourdeverve hour then grab entrées to go after there done setting up the DJ Table and TV / Ice Display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this, especially on small appliances and television as if you need it they are courteous and prompting getting you satisfaction and it always helps to be able to get things taken care of right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invested in a TV protection plan! Well worth just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. They answer all my questions and are very professional.i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek squad protection is an important addtion to have when you buy a new TV. They will come to your house to fix it and if it can't be fixed they will replace the TV with a TV with dollar amount up to what you paid for the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the tv was on sale, I bought the protection for a great buy and now can relax if something happens in the next 5 years with my tv. You never know how long something will work but I’m protected if it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant hurt for the price, + 1st time Hisense buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Hisense TV so really felt it was the best thing to do with a 2 yr additional warranty. + the price was very fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant picture and easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with any LG item I have purchased, and this one is no different. Easy set up out of the box as well as easy to connect the AppleTV and LG soundbar. The picture quality is perfect, as is the size. I would definitely buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad lives up to its warranty good value. geeks forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten extended warranty's. Best Buy and Geek Squad make this warranty worth having. I have had some trouble with the last three Samsung TV's that I have bought. All of them were replaced under warranty and the team at Best Buy and Geek Squad were great help when it came time to use my warranty. I can't stress enough how valuable it is to have an extended warranty. Its an added cost but the sense of security outweighs that cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They "showed me the way."

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I age, and I am just shy of 70 now, it gets more difficult to keep up with computer advances and time saving shortcuts. This is just a small part of what The Geek Squad can help you with. Of course, there is the rare event when an electronic device actually malfunctions, and this is the obvious time to get their help. However, the more often need for these people is when you cannot seem to get the hang of specific sequences of procedures or when some device really doesn't work as it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

    I would recommend this to a friend