Customer Ratings & Reviews

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

Best way to keep your items safe and can get another or fix with this plan

Had to replace my other tv I bought from Best Buy and I bought the 5 year warranty and it’s great to have so you can use that replacement to get another tv!

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

Luckily enough, I haven't needed this yet. A 2 yr contract seemed like a decent deal. This is for any mechanical needs. I did not buy install package. My daughter set it up for me.

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.

Good protection for low price. Real piece of mind.

At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

Great customer service and very helpful. They suggested upgrade printer with newer technology for Bluetooth to print from phone

So far so good. Haven't had to use it yet. But am confident it will work if needed

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Awesome service! Great customer service. Wal in wait time was not too long.

Haven’t needed the service yet, but I am very glad that I purchased the extra two years. For peace of mind and generally have a tendency to up and stop working for no apparent reason. Maybe just bad luck or something else. But knowing that I had the geek squad there to help me really give me that piece of mind I was speaking about.

Thankfully I haven’t had to use it yet, but it’s great to have the option

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

Geek squad service is Amazing I never use to buy these protection plans but when I started buying more expensive TVs/Soundbars I decided to pay for the protection if Anything breaks or needs to be replaced it’s free of charge geek squad is A must have