Customer Ratings & Reviews

The Geek Squad took great care of me during the service and replacement of my TV

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

I was very happy with the expertise the two geek squad members who installed my Sony tv and removal of my old set

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

Great affordable protection service and de worry free

Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.

4 yrs ago I purchased a High End Sony TV, and purchased the 5-Year Protection Plan. It paid off, when that TV stopped working. Geek Squad came out, advised the TV had to be replaced. Went to Best Buy, got the Protection Plan value, and ended up getting a 75” and a 55” for the bedroom. And a gift card voucher with the remainder of the $$. Didn’t hesitate to add the Protection Plan to both TVs.

Best way to keep your items safe and can get another or fix with this plan

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

Had the tv for almost 2 years. LG makes the best TV’s

Tv was hooked up flawlessly! The delivery was smooth and convenient.

Love the Geek Squad!!-Always Professional and Friendly and very knowledgeable!!-They did an amazing job for me!!

[Employee of bestbuy] Geek Squad Protection is a must have on basically anything with how useful it is

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

Warrinty extended for fuve years with a very good price.

Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

Awesome service! Great customer service. Wal in wait time was not too long.

I have not have the need to use it yet. I will update if I need to

I would recommend this to anyone taking a chance on a television.