Customer Ratings & Reviews

Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

Moved a couple times over the last two years. TV stopped working and BB replaced it fast.

Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

I bought this to replace my old TCL that had its power supply randomly get destroyed. This model is a major upgrade in picture, and I haven't noticed the same spy chips from my previous TCL. Totally recommended as it's comparable to TV's 3x its price.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

Always get the geek squad with my electronics. Its paid for itself time and time again

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

The agent mounted my tv and connected it to all my devices

I was aware I had purchase this package. However, I will now be taking advantage of it.

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

Just had ro drop off no setup.the delivery people was very helpful wirh service.

It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

Worth it. These TVs will die. Spend 80, and get a new one.

Like the added coverage just in case something happens at a low cost

Perfect .