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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 30,765 reviews
  • Rated 5 out of 5 stars

    Much support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s protecting so that’s good! Haven’t had to use it so that’s even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does pay to have a warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with my Sony 4K TV I purchased this warranty for but I know and heard that Best Buy does have great quality customer service if something goes wrong with your purchase and it can be easily returned and exchanged for the same product or similar product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never not use this service after having an issue with the TV. Take it back no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor and get it!do yourself a favor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad is a AWESOME service i have never had a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a problem who did you call ?Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad service haven't had to use it as of yet. But I am confident they would take care of my problems. It's just good to know that you have them there if you need them. I know someone who has The Geek Squad service. And they say they took care of all their problems. Rated five-star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denise was very professional and knoedgeable about the claims process and made it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect your products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of protection is a must! Especially if you're buying expensive OLED TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broke 75” 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cashed my last 5 year warranty in when 75” TV had a bad motherboard. Purchased again. It’s 20% insurance that something will happen in five years to a very complicated electronic. Becoming more and more a required cost of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad always available and helpful for all my items and they are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hopefully I won't have to need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for peace of mind sending that much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very inexpensive tv with top dollar features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

    I would recommend this to a friend