Customer Ratings & Reviews

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

Very professional, newer TV (1 year old) pixels started showing lines vertically on TV screen. Squad determined that it was a manufacturer issue and gave me a credit for the valuation of TV..No hassle, highly recommend.

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

Fast and easy delivery and great service online. Will buy online again. .

Great plan that takes the worry out of the little things

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.