Customer Ratings & Reviews

love buying my merchandise from best buy great customer service and products and warranty

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

I love your protection plans one of the main reasons I continue shopping there.

Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

Get the geek squad warranty with the the TV this was the reason I got it cause my old series 6000 was replace with my new 7000 cause of this warranty.

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

hope to never have to use them for no reason to to

With so many electronic devices in our house, we love the peace of mind of having a five year protection plan that covers any problems, and they come to our home for any service or repair calls. It sure beats pulling a large TV off the wall and hauling it somewhere for a repair

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

Great people and great help they answered all my questions right away

Very good deal on Best Buy. Wanted to get the 65 inch but we’re sold out . Very good TV with vivid color and budget friendly. Installed this for my kids bedroom. It has multiple gaming consoles hooked up to it. It’s a pleasure watching on this television so far. Wanted to get a Vizio but heard Vizio TVs we’re having problems and issues so instead decided to go with this.

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

I loved it, it’s one of the best stores I have had smooth purchases

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

Havent needed it yet but i feel good having it in case i do.