Customer Ratings & Reviews

I like having the opp to have this service when needed

As seniors, we are easily confused with how any new technology works. My son talked us in to this TV and surround sound. We would have never been able to get everything up and running without the Geek Squad help. The tech was very patient and showed us how to work everything. We refuse to move it because it works so well!

Nice to know i have a warranty for 2 years. Last tv i had lasted a little over a year from a box store.

The delivery team is always professional and clean cut people. Enjoy doing business with them.

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

Good extended warranty for a good price hopefully I’ll never have to use it

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

Great purchase Best Buy is the best my favorite store to shop

i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

That was the easiest transaction I’ve ever had to do!! Thanks!

I am very happy with my new television. Good reception and clear picture. So happy I purchased it for me

We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

They are always available to help, with any questions you have.

I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

Great service ,great quality,best customer service

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

Just wanted to get a little extra protection for my new TV.

$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.