Customer Ratings & Reviews

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

You can never go wrong getting the warranty! Definitely worth it!

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

Nice to have and have used in past. Easy effortless exchange

The warranties from the geek squad are always worth the money.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

They have been available to me every time I have needed them!!

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

Got this protection for my TV. Haven’t had to use it but I always get the protection because of the great customer service I have ever had when I have had to use them. Better to be safe then sorry

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

Unknown, have not used yet this yet. We will see how it works in the future

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

They are really attentive and the support they give is very clear.

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.