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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 30,779 reviews
  • Rated 5 out of 5 stars

    Warranty Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for warranty, best and affordable warranty cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers screen burn on OLED's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv excellent image quality resolution, I use it to watch movies and play games on my PS5, I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad already helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and size. Works well for Play station also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos bar protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VALUE. MUST HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of any incident or emergency that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. Always know exactly what to do and get the problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

    I would recommend this to a friend