Customer Ratings & Reviews

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

It's a peace of mind. I purchased for 5 year plan.

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

Geek Squad fantastic Service company with quick complaint response.

Excelent service. Employees trained for the deferents TVs.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

Good to have this, when needing answers to questions. Generally speaking, Geek squad people are very helpful. I have run into a few that were unable to answer questions, that I later found out were pretty common sense. Every one has different skill levels.

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

Hoping the warranty covers anything that happens to my tv

Love the geek squad professional and knowledgeable

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.

I highly recommend Geek Squad to anyone thinking about it, technology can be finnicky, Geek Squad make sure you're protected and they handle everything promptly and with expert service.

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!