Customer Ratings & Reviews

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

We have not had to use it yet but it is reasurring that we will have the service available to us in case we need to use them. It gives us the peace of mind that if we run into a problem with one of our devices that it is just a phone call away.

I love the protection plans they offer they are the best that’s why I always get one on anything they let me it’s worth the money and it’s so fast if you ever need to use it

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.

It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

Never remembered that I had this but didn’t need it

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

You just need it. Do you know how many things I’ve had that broke after the factory warranty was up? The geek squad warranties are the best thing to have. Easy to use, a fantastic value. I’ve use their warranties on TVs and clothes washing machines.

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

This is always great to have a extra piece of mind.

The warranty covers everything for 5 years! seems like a no brainer.