Customer Ratings & Reviews

It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Would recommend getting a warranty just in case something happens you don’t have to worry

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

Well with how things are made not to last these days it’s almost foolish not to purchase the warranty! Of coarse I look at cost vs replacement and typically it’s beneficial to buy the warranty for peace of mind!

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

Feels good to know if there is a tech problem we are covered

I always buy the GSP to protect my purchase. It gives me peace of mind

Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

Great you shouls go get one today!!!!!!!!!!!!!!!!!

Always excellent customer service from my Best Buy Geek Squad repair team!!

I got best return service at in store customer desk, it was truly professional.

it works like it says it does and is vary nice would buy again

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

excellent customer services, plenty of knowledge, given the right information.

I bought and used the extended warranty from Best Buy and recommend it to everyone.

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!