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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 30,789 reviews
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with warranty and skill of workers knowing what to do in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV calibration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and nice people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know that I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy's Geek Squad Protection Plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection on your devices. I always get coverage on my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrival time was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the geek squad personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great company had issues with my tv they replaced it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good service if you need protection and security for an electrical device its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maditory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not leva ebeat biy with out ... i am serious .. you wil regret it

    I would recommend this to a friend