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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 30,789 reviews
  • Rated 5 out of 5 stars

    A good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 85 Inch Crystal UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service at the moment and they clarify all your doubts with the team, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service. It was quick, easy and enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Warranty everything Best Buy said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always protect my technology purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good picture really pleased will definitely be back great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

    I would recommend this to a friend