Customer Ratings & Reviews

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

I like having the 5 year protection. I would always get this one for anything I buy.

Great service and easy to navigate the whole process. Very happy with how everything went

This always seems to come in handy so always make sure you get this for you electronics.

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

Happy with my purchase and the customer service received at the store

Great service, quick response when TV went down, Had replacement within a week!!

It's cool, haven't really used it as much. Should have gotten it when I got my kids pc

Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

Great insurance! If something goes wrong you can get it fixed!

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.