Customer Ratings & Reviews

Anything you purchase at Best Buy, you should consider the Geek Squad service. It’s protecting you and your pockets if anything goes wrong with your product. I love the Geek Squad and I highly recommend their services.

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

This service contract is well worth it. If anything goes wrong they will come fix it or replace

Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Nice to have the piece of mind incase something happens and the delivered

so far there good they there when u need help will walk you though trying fix it

we haven't had to use this service as of yet however we feel confident knowing that we are protected by geek squad for the next 2 years. Having used this service in the past it was never anything short of great.

Great program for the amount of services you can receive.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

The Geek Squad very knowledgeable they answered and help me with all questions i had before,during and after the purchased

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

I got this warranty because I dropped my previous tv, my second one in 1 year, and had I had a warranty the first two times, I wouldn’t be in this boat. I know that the next time something may happen to my tv, it’s covered and will be in great hands. :)

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.