Customer Ratings & Reviews

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

I will always get on and love the store i will return back

Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Great service, great tv for the price, picture quality is bright and clear

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

excelent service qickly and eficient y recomend to a friends

hope i never have to use this but samsung provides good quality products but you never know.

The Geek squad protection is a must have to have on your most expensive items.

Agents handled the situation with ease and communicated properly

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

I recently had the pleasure of using Geek Squad services, and I couldn't be more satisfied with the experience. From the moment I walked into the store, the staff was incredibly welcoming and attentive. They quickly diagnosed the issue with my computer and provided a clear, detailed explanation of the necessary repairs. The technician was highly knowledgeable and efficiently fixed the problem, ensuring my device was running like new. Throughout the process, I was kept informed about the progress, and any questions I had were promptly answered. What impressed me most was their commitment to customer satisfaction. The service was not only professional but also very personable, making me feel valued as a customer. I highly recommend Geek Squad for anyone needing reliable and expert tech support. Their exceptional service exceeded my expectations, and I will definitely return for any future tech needs.

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.