Customer Ratings & Reviews

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Geek squad is always there when you need help! I always get a helpful squad member!

We bought this for "protection" but have not had to use it.

LG is a top of the line brand and this TV doesn’t disappoint, the picture and sound are amazing. I really can’t believe it’s being sold for such an affordable price.

Love having this service. I use it for several item that I purchased. Great to have.

Have a use it just got the protection if I need it would recommend the plan

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

Hopefully I won’t have to use it but it’s safer to have than not having it.

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

Haven't used it yet, but reassuring that if the television breaks or anything happens to it, Geek Squad will take care of it. Main reason i purchased it was the reassurance and safety.

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

Was skeptical at first. It's not a bad tv . I just wish that Sony made a fire stick version, Due to that being most of my electronics are Sony products

Getting this is a life saver, they always standby there commitment to give great value and products

I like everything on my new samsung tv, including its sound system and the incredible picture on it.

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

The agents offered a warranty on a refurbished TV!

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

I am on my third, large, wall mounted TV. The first two only lasted 3 years. I bought the 5 year extended warranty on the second tv and it was worth every penny. The coverage replaced my TV 100%