Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 25,436 reviews
  • Rated 5 out of 5 stars

    I purchase protection for all Best Buy purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I buy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is Always helpful and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just activated my geek squad protection but not a bad deal for all these benefits and services for my brand new tv for the next 5 years for only $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granny G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use this yet. That's a good thing. I purchased this because my last TV died after 11 months. could not get it fixed under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no need to call but a great insurance backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always, geek squad is definitely worth the money to have them in your pocket if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say since the product was great. So thats a good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is Must!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get additional protection and it’s affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV. Picture quality is amazing, Sony always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a Lil extra insurance because of the wife but I told her we are waisting money because we have 3 other Insignias & didn’t have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used them yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used them yet, hopefully I never have to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Geeked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use it. But it’s an amazing service to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but I'm sure it's great. As per always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV and I love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, clear picture, free channels!!!!

    I would recommend this to a friend