Customer Ratings & Reviews

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

I’ve had this protection for all my laptop devices. I’ve had damage to a keyboard, computer crash, multiple chargers go out and cd drive break. Thanks to geek squad I’ve been protected!

It’s won to know that your television is protected for the first two years. You can call unlimited times & get your questions answered by a professional. I think that is the coolest thing.

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

It is great, its good for 2 years warranty. Nice.

Haven't needed it yet. Hopefully won't need to !!!

Best in class technical support and knowledge of everything in the store

The agents mounted my tv and connected everything.

The picture quality is very good.. it shows so perfect and the size is bigger than expected

Does the job a warranty should do. Not much else to say.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

This is an improvement to the previous product. I am trusting it will be an even better resource for my equipment protection.

Excellent Warranty 5 year even though the tV has a 2 year warranty

love the geek squad service. I am amazed on how they solve problems so quickly. They know all products even if they are old ones.

Good service, they did a great job of setting everything up for me