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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 30,807 reviews
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have because its peace of mind for the years it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained our warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful to answer our questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The geek squad fixed my sister pc really fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great to work on my pc. Very professional ,doing there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for protection. With the way electronics are these days, you have to protect yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful in every aspect, always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very good and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad protection yet. May need it when we hook up to satellite and use our TV for more than DVD's. I had Geek Squad Protection years ago for my computer, and was pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a big purchuse without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good purchase addition. Full replacement if something goes wrong during this 2 year protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if this was worth the purchase, but seems like it should be. Hoping nothing happens to my appliances, but if there is an issue I will be calling Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always available and are fairly knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Plan Bad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my appliences and home devices. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

    I would recommend this to a friend