Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30807 reviews
(30,807 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice to have because its peace of mind for the years it’s covered
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Clearly explained our warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always helpful to answer our questions
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
The geek squad fixed my sister pc really fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're great to work on my pc. Very professional ,doing there job.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't go without!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for protection. With the way electronics are these days, you have to protect yourself.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful in every aspect, always there to help
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very good and quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
JAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used the Geek Squad protection yet. May need it when we hook up to satellite and use our TV for more than DVD's. I had Geek Squad Protection years ago for my computer, and was pleased with their help.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't buy a big purchuse without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good purchase addition. Full replacement if something goes wrong during this 2 year protection plan.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hoping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Time will tell if this was worth the purchase, but seems like it should be. Hoping nothing happens to my appliances, but if there is an issue I will be calling Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always available and are fairly knowledgeable!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good Plan Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plan on my appliences and home devices. Peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


