Customer Ratings & Reviews

looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Amazing game get it while the price is hot folks won't regret it

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Glad to have this for a piece of mind! Have heard great things about the service!

I think it is worth getting for a peace of mind if anything should go wrong

Installation was good and customer service answering questions great.

Bought this for my mother in law. She loves it. The picture is amazing

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

You absolutely cannot beat a Best Buy protection plan for televisions! Especially for OLED TV's due to burn-in being covered unlike most protection plans elsewhere. I have personal experiences in which I have had 2 different LG OLED TV's that have been replaced, like for like (with one being upgraded from CX to G3!) due to accumulated dead pixels clusters. Techs came out, diagnosed and TV replaced (even wall mounted again for no charge!) in less than 2 weeks with me of course purchasing new protection plans for both! Best protection plan in the business!

So worth it. This was on my parents old TV I bought them. TV was about 4 year old and started getting dark spots. Geek squad had me send pictures and approved replacement. They came out and delivered the new TV and removed the old. Would always suggest either the individual plan or the plan that covers all purchases, both are a good value

Very reliable and there if you need it, would recommend for purchase

Experience the powerful, shaking bass that fills the theater sound room.

They are very friendly, helpful, and professional.

Feel a great sense of security knowing I have the added protection from anything happening

Awesome everything is fine and covered with geek squad