Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 30,816 reviews
  • Rated 5 out of 5 stars

    Good guys.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for years. They are always helpful and can quickly correct almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman and personnel were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very professional On the selling me the merchandise and explaining how it works and helping me put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing/mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed TV and mounted it as well. Very professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection has really paid off, second tv they have replaced for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for an oled, ain't no tellin what could happen. get you a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINTELY WORTH IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECCOMEND. ANY INVESTMENT YOU HAVE IS WORTH PROTECTING. BEST BUY HAS BEEN GOOD WITH REPLACING PRODUCTS IN THE PAST.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    not a worry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have complete faith in this protection. I have used this for years and never had a problem with hacks or viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but it certainly gives me peace of mind knowing that it’s available if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this plan just in case additional help was needed for items purchased. Wasn’t clear on what the Geek Squad does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for protecting certain electronics. They're great to work with and they do their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i get a item i get this because its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is always a must have if you buy a product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have expensive products, it is always worth it to invest a bit more to secure an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend geek squad for all purchases. This helps for any unexpected issues that you might have with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a new TV you should highly recommend picking up this plan. It covers pretty much anything and you will have piece of mind if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe and have no worries with the geek squad protection plan I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better if I had installed myself. Courteous, knowledgeable and efficient staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have to maintain a peace of Mind and sleep at night…

    I would recommend this to a friend