Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30921 reviews
(30,921 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
absolutely useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad coverage is absolutely useless and pathetic
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have not used this service. I am sure they are good if needed.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one tech that they have and send out dont know nothing and is rude and disrespectful
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never again will I purchase this product garbage pure junk
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There not that good I wasted my money on the geeks
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Good services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They where very helpful with installing the mount.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the service. I took one of my computers for repair and it was damaged
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is a bunch of bs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U do not protect anything waist of money and I am very mad this don't make no sense that nobody can help me I not happy with this buy I waisted my money
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad insurance sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible didn’t even help with insurance towards my go pro
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Skip Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skip the Geek squad protection. When you have a great product, the manufacturer's warranty will usually cover the item in the first years.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad quick to steal your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it they give you the same service as manufacture for that you rather save the money for when you need to fix something on it
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on the geek squad it was not worth it they just steal your money
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. They come up with any excuse not repair.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted over 3 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For over 3 hours, speaking to 17 different people,chatting online twice - my service protection plan is STILL not showing up. Got transferred, disconnected, told wrong department - my frustration has me on theverge of tears with no resolution.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled this, iit renewed automatically. I canceled as they actually broke my laptop and sold me something which wasn't worth it. I don't think I will have them service anything I own.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Unnecessary purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unnecessary, I wasn't paying enough attention to the sales guy when he included this !!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
help me please god help me best buy....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they gave me to 65 inch tvs and i just order a 75in 900h i dont understand Best buy and they charged my for both 65 inch tvs for the restock fee's unbeliveable........
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
The Tv and warranty both stink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv lasted about a year, purchased warranty, they’ve had it 6 days now and still no word on when it will repaired or replaced!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I have not tried this plan yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not tried this plan yet. I'm not sure if i will like it.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok folks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing was done that I couldn’t have done in less time step it up. They don’t answer all of your questions. They rush you. I’ve only came in contact with 2 nice Geeks. The others need to go.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.