Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30921 reviews
(30,921 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service has gone downhill since i first started getting it and now it is a waste of money. They take too long to help you and are quick to tell you they cannot help and yoy should call another person.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv not that good as is a new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is shuck very bad quality , I called Geek for support not getting help as I need
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
What?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never signed up and never paid for it. But it says I did. Strange.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Geek squad is only worth the price for certain purchases. Otherwise it’s a ripoff.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Hisense A 76K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the cheapest 75-inch t v best buy sells. I returned mine.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service they never repair my microwave.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really hoping when or if I have to call I get a real geek squad member and not a 3rd party like A&E or Sears.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not trustworthy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad warranty is not clear. You think you are getting a warranty for your products and to have them repaired or replaced and that is not the case. So I think is not worth the paper it is written on.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Tecs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this protection in the past and tech never showed up I hope I have no need for another one in the future
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad couldn't answer basic tech questions and asked me to contact LG directly for any questions. You would expect the "GEEK" squad to be a bit more geeky and have the basics right. Highly disappointed.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to wait a long. They have very few staff.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad did not install my tv they cancel apoin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my tv is fading away evrey time i turn it on they cancel the appointments they make
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. I'm supposed to give you my television and be without one for 4 weeks or more. Ludicris!! I should have bought a square trade warranty. They work!!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad did not assist with the return of my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV. It was great quality but it was stolen. I purchased the geek squad protection as well but it does not cover theft
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good The insurance you buy for 200 does not cover anything the seller says
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection plans are great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not rating this poor due to service or protection. Always purchase the 5 year. Their service plans are great just go for the longer option, it is worth it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really upset that they took me off there four year geek squad insurance because sony no longer make the same model television
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for accidental damage! Poor customer service
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it. Save your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless and you shouldn’t buy this ever. Your neighbor preteen knows more than than these 40 year old low life’s.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think the geek squad protection is worth it at all
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend