Customer Ratings & Reviews

This is a very valuable warranty for five years after original warranty

Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

Amazing service. Timely, professional and took great care of the surroundings.

I have been getting the Geek Squad protection on my Best Buy purchases for years. It's definitely worth it as they will either fix the problem or replace the item with the newest model if the model isn't available any longer. I love having the piece of mind knowing that if something happens, I don't have to spend a ton of money to replace it. Geek Squad is extremely knowledgeable and trustworthy. Definitely worth the money for larger purchases.

I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

I have used geek squad on a couple of other items (computer, vacuum, washer and dryer). The couple of times we had to use them, they were easy and quick to use. I will definitely recommend them to anyone.

Never can have enough extended warranty for electronics

The geek squad protection is 2nd to none hands down never leave best buy without a warranty, no matter what you will never go through a 3rd party warranter you will always deal with best buy directly

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

It's great to know that I have a service plan in case something goes wrong.

All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

The agents helped with my return of my tv due to a crack in the screen.

I have never had to use this for this tv. Price is decent for a warranty on a tv tho

Havent had to use it yet, but it was a great price for $99 added to tv.

Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

The peace of mind, knowing I have Geek Squad for the next 2yrs.

Gr8t back up incase anything breaks smart to be sure to have it protected