Customer Ratings & Reviews

When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

Allows for peace of mind especially with OLED panels and their risk of burn in

i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful