Customer Ratings & Reviews

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

haven't had to use it but have close friends that have thats why i purchased based on there experiences

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

These plans from Best Buy are very valuable. I have bought them in the past and had to use it for my last TV. It definitely paid for itself.

I enjoy my protection if they can’t fix it they replace it

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

I don't buy Geek Squad protection, but I guess if you did then it would be ok

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

They were very helpful installing my TV! Very quick service and mindful of my home.

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.