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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 30,554 reviews
  • Rated 4 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees answered all my questions and made sure I was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good picture really pleased will definitely be back great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when needed. Talked with you as you are going through the set up process with you while on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on Protection for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Get this protection for everything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has nice colored and everything is easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is an excellent way to make sure your purchases are working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life happens so gotta protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection from whatever happens. Only right for the money spent on the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid off when my 60” Visio television broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good service if you need protection and security for an electrical device its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s ok i don’t understand it. you can only use it if you bought it in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product & Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option of having the extra protection of the geek squad.

    I would recommend this to a friend