Customer Ratings & Reviews

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

Its a piece of mind and easy to use if needed in future.

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

Great Delivery. Outstanding service. Would recommend

This plan will make my tv worry free for five years for the price

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

I have never had to use the warranty it is just good to have if u need it