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Customer reviews

Rating 4.7 out of 5 stars with 30568 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 30,568 reviews
  • Rated 5 out of 5 stars

    A great investment! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken TV after 4 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for a modern TV. They don't last and this has you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picking out a new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability of Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not. Who knows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t think of not getting one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective insurance for your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television buying at Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a review for this one, hope I never need The geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing colors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the warrenty. Anything happens and the Electonics are covered. Life happens when u lease expect it. Moght ss well be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

    I would recommend this to a friend