Customer Ratings & Reviews

Great customer service by the geek squad personnel

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

love the insurance, only shop best buy. buy all electronics there

Very good to know that my purchase is backed by the Geek Squad

The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

I bought a LG Oled65c6p curved tv and got rewards on my Best Buy credit card. So I was able to use the rewards to purchase a two year geek squad protection plan. I am quite pleased with knowing I will have my tv protected for two years without paying out of pocket.

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Really good product, bought for my brothers room and he loves it!

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

[Employee of bestbuy] Never buy a product from Best Buy without a protection plan! Well worth every cent!

The agents were great! The know a lot about how to mount your tv with no problems.