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Customer reviews

Rating 4.7 out of 5 stars with 30571 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 30,570 reviews
  • Rated 5 out of 5 stars

    Warranty for 64" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awosome tv great price always go with the warranty purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them for this item but they have been great in the past with my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the television if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good offer got this as pack with TCL tv, it was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alvarez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan and so far great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever. I'm so glad someone created this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great screen color. It looks so awesome in my living room. Great quality great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet on this item, but have used them before and there number one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like ,it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer services، easy , efficient, worth it ,100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Highly Professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

    I would recommend this to a friend