Customer Ratings & Reviews

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

Excellent service. Would recommend anyone to purchase!

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Always there if you need them. Very nice and helpful.

It is better to go for what is safe and reliable... they offer you a good policy

Always good to have insurance just in case anything happens

Haven't used this yet probably never will but it's a good thing to have just in case

Manager was very informative at the store in helping me to choose this service plan.

Good to have insurance, specifically if you have l kids

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

It is good for time being.There is a little shaky hut only if you see it carefully.

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

This set is beyond great and is above the 4Kset it replaced.

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.