Customer Ratings & Reviews

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

This protection plan will protect all of your items for 5 years

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

Professional and efficient, Friendly and knowledgeable staff

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.