Customer Ratings & Reviews

Easy to clean... Easy to set time &temp... Easy to use.

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

My suggestion is to always always get the protection plan

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

Tv was mounted and setup quickly and took extra care in not damaging the product

Inexpensive tv, thought it was a good investment...

What can I say, it’s geek squad. Good to have!!!!!!

Love the protection. Anything goes wrong i can bring it and get it taken care of

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

must get item just incase. fast service and reliable

must get item just incase. fast service and reliable

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

It’s always better when you protect your devices, I feel safe.