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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 30,606 reviews
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay price without having too much of purchase was a lemon. Have yet to use the warranty but terms and conditions shows it would be worth it if it decides to crap out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 Year Standard Geek Squad Protection is the best in the business - we always get the protection plan on every Item we purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to pickup tv and installed replacement in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Couldn’t be happier with everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    For a rainy day

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick response Great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced my TV but didn’t help me mount it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thought alone with having 2 years of geek squad protection is awesome sometimes things does not begin to function properly anymore til after the 2 years but just Incase it’s always great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and courtesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Always Insure!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

    I would recommend this to a friend