Customer Ratings & Reviews

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

I have enjoyed the tv besides it does not hook up to an antenna

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

They have very good customer service in and out of store

This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

Love the tv the only thing is that it didn’t come w the legs major problem

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

Helps knowing I can fix my stuff through geek squad

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

Must get !! Sooo very helpful. I wouldn’t go anywhere else

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best