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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 30,606 reviews
  • Rated 5 out of 5 stars

    Best appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t wait ! Buy now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get !! Sooo very helpful. I wouldn’t go anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great.very helpful and didn't hesitate answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you run into problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the protection when purchasing something from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service makes me feel safe with my tv and my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the incase. They take care of it and transportation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad five-year product protection is a m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good thing to know they have your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this warranty ! It’s always nice to know it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services for all us I recommend it for all of friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but always good to protect your investment.

    I would recommend this to a friend