Customer Ratings & Reviews

They did an incredible job mounting my tv ans were helpful how to set up. I will use them again

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Great customer service They was very helpful to me.

Bought a 83” lg oled, so I wanted to be protected for the 5 years in case anything happened.

Haven’t had to use this yet, but so far so good. No complaints

Hopefully it will be great also. Do not know why you need 50 characters.

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

I recommend it for your own piece of mine and value

I really enjoy having Geek Squad Protection for all the products I have purchased.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Best tv out there, I bought it for my mom, for her birthday.

I had issues with my previous tv. That s why i am really glad i have protection.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

Great to have this in case I need anything. It has saved me in the past!

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Super service! Very knowledgeable and would definitely ask for him again