Customer Ratings & Reviews

I totally love the new laptop!! It is light weight and runs great. Apple products are the way to go.

Perfect picture and excellent for the price. Best Buy has the best prices for the product.

Our Best Buy tech was very helpful on reasons why to choose a warranty plan.

Great service can't recommend geek squad enough, they take care of everything.

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

Great value and protection on an open box tv in case of any issue.

I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

The Geek Squad warranty is one of the best. Its spendy but covers a lot.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

A must have when your spending lots of money on items, please protect yourself.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

haven't had to use, hope all is well when or if i should it be needed

Im amazing by the sound quality it put out, recommend for anyone

This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

Worjs great and very easy to install. Great for kids room

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace