Customer Ratings & Reviews

After my last tv died within 2 years this definitely gives me peace of mind.

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

Got this for my TV and yes it is worth it. I can relax for the next 5y.

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

Great insurance! If something goes wrong you can get it fixed!

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

Happy with my purchase and the customer service received at the store

Geek squad gets the job done!!! No other geeks I want touching my electronics!

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

They do the best service in radio installation. Very professional and on point.

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.