Customer Ratings & Reviews

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

I'm hoping it is good but havent had a reason to use it yet

Courteous and quick, definitely worth getting with purchase

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

Great to have especially when you have kids! You never know what might happen. Geek squad was able to help me out when I needed it most. Highly recommend

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

I always get the protection package because in my house I almost always need it.

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

Great plan if it breaks lasts a long time and they have varieties.

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

Absolutely love this! Great service for the price and knowledgeable staff.

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

They are great. I have never had an issue with repair or workers.

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.