Customer Ratings & Reviews

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Worth the money, great value for peace of mind. Also get the reliability of the geek squad.

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

Excellent customer service and knowledgeable of repair concern.

Its been very useful to buy since it helps ease the worry of it breaking

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

This is something not 100% needed for qualifying purchases, but if you really want to protect and guarantee the qualifying product, I'd highly recommend you buy it.

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

It great if tv ever goes out out and if don’t have money

It's great to have the piece of mind this is there in case of anything.

The agent’s delivery was efficient and on time. !!!

Great when u need it but kind of expensive depending on the product price

Bought the protection for my screen protector and every time it has broken I have gotten it replaced thank God for geek squad

The squad associates are very skilled & they explain very well.

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.