Customer Ratings & Reviews

Have used Geek Squad before and are year happy we have this 5 year service on our TV

GeekSquad is the best. Very useful and adds piece of mind when purchasing large equipment.

Perfect warranty ...... Just in case something were to happened....

They did a good job all the way through the job. Thanks

Geek Squad services are very good for the products I have purchased.

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

Invested hundreds of dollars to get this tv. For a few dollars more, I’m protecting my tv in case of future issues.

It is great to cover your product which is great peace of mind

The extended warranty was very reasonable and a no brainer

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

Great value! This will be worth it if i ever need it.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

great tv no problems nice image and the waranty at best buy is the best

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

My experience with geek squad has been good, always been for repairs not installs