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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 30,614 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Services yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably not for everyone, but was well worth getting for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.

  • Rated 5 out of 5 stars

    GREAT SERVICE TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted its fittest and they connected to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all of the problems I was having with my devices and fixed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get with oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warrenty for oled tv ever. Manufacturers dont cover butn in but geek squad does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and fast also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad before, and they’ve always been really good. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said this before geek squad warranty and service is unbelievable and unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty on the Market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been good so there are not any issues to report

    I would recommend this to a friend