Customer Ratings & Reviews

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

So far, no complaints - hopefully I won't have to use it ever!

This was an incredibly inexpensive large screen tv, with a much better picture and sound than my plasma screen which cost 3 times as much! Now I wish I had this in the tv room instead of the bedroom - I'd watch it all the time! Excellent value.

Geek Squad is the best. They are very helpful and knowledgeable

I always purchase the Geek squad service. I watch a lot of television. My tvs break down, I take them in and the Geek squad service is honored. I get a new tv.

Awesome it comes in handy for my tv I just bought just knowing I have insurance this long makes me feel at ease in case anything happens thanks again bestbuy and geek squad

Good service, hopefully i dont need to use my warranty.

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

The agents mounted my tv perfectly. I would recommend it to anyone

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

I had to wait on hold fr a few minutes but everything went well

Haven’t used it yet, but glad I purchased it! Great

The protection here is stellar, always had a easy transaction.

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

The agents did a great job loading my TV into my car correctly.