Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 30,617 reviews
  • Rated 5 out of 5 stars

    Insurance rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan to have and good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support for a product. Easy to replace when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, wouldn't think of getting any other product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with computers changing everyday, a good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but from what happened to my old TV I went ahead and purchased this just in case. I was a sad day when all I could do was recycle my old 70inch Sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy set up by the team. They configured everything so all I had to do is turn on the TV and start watching my shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv for my kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as early Christmas present for my grown kids. Their tv was going out in groups of pixels. They love the t.v., not so much the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that this protection plan is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 Year Protection Plans pay for themselves in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product for a fair price. It fits perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new Hisense TV and it’s nice to know if any issues arise I’ll be safe for the next 5 years. Peace of mind is definitely worth the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan on larger items like electronics and appliances and they have been well worth it. No problems on getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am protected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

    I would recommend this to a friend